Terms of service

Welcome to Country Customs! By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with these terms, you may not use our services.

1. General Information

Country Customs provides custom printing services, including DTF Transfers, UV DTF Transfers, gang sheets, custom apparel, stickers, and other related products. These terms govern your use of our website and services.

2. Eligibility

You must be at least 18 years old or have the legal consent of a parent or guardian to use our services. By placing an order, you confirm that all information provided is accurate and complete.

3. Orders and Payments

a. Order Acceptance

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Custom orders must be reviewed and approved by the customer before production begins.

b. Pricing

  • Prices are listed in USD and are subject to change without notice.
  • Sales tax and shipping fees, where applicable, will be added to your total during checkout.

c. Payment

  • Payments must be made in full before production or shipping.
  • We accept major credit cards, PayPal, and other secure payment methods.

4. Shipping and Delivery

  • We offer nationwide shipping. Shipping fees and delivery times depend on the destination and order size.
  • Once shipped, we are not responsible for delays, loss, or damage caused by the shipping carrier.
  • Local pickup is available at our Cookeville, TN location.

5. Custom Designs and Intellectual Property

a. Customer Responsibility

  • Customers are responsible for ensuring that designs submitted for printing do not infringe on copyrights, trademarks, or other intellectual property rights.
  • By submitting a design, you grant Country Customs the right to use it for the purpose of fulfilling your order.

b. Our Intellectual Property

  • All content on our website, including text, images, and designs, is the property of Country Customs and protected by intellectual property laws.

6. Refund and Return Policy

Due to the custom nature of our products, all sales are final. Exceptions may be made for defective or incorrect items. Please review our Return and Refund Policy for details.

7. Limitation of Liability

  • Country Customs is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our maximum liability to you will not exceed the amount paid for your order.

8. User Conduct

By using our services, you agree not to:

  • Violate any applicable laws or regulations.
  • Submit harmful, offensive, or illegal content.
  • Interfere with or disrupt the operation of our website or services.

9. Modifications to Services

We reserve the right to modify or discontinue any product or service at any time without prior notice.

10. Governing Law

These Terms of Service are governed by the laws of the State of Tennessee, without regard to its conflict of law principles.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with the “Effective Date” noted above.

12. Contact Us

If you have questions about these terms, please contact us:
Country Customs
455 Brotherton Dr, Cookeville, TN 38506
Phone: 931-265-4035
Email: mycountrycustoms@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Country Customs!