Privacy policy

At Country Customs, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our business, website, and services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information from you in several ways to provide a seamless experience:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses

b. Order Information

  • Details about the products you order
  • Custom designs or files you provide

c. Payment Information

  • Payment details are processed securely via third-party payment processors. We do not store your credit card information.

d. Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Usage data (e.g., pages visited on our website)

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, inquiries, or promotions.
  • Improve our website, products, and services.
  • Ensure secure transactions and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Shipping carriers, payment processors, and other vendors necessary to complete your transactions.
  • Legal Requirements: If required by law or to protect our rights, property, or safety.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Despite our best efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Opt out of marketing communications.
  • Request the deletion of your data, subject to legal obligations.

To exercise your rights, please contact us at mycountrycustoms@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” noted above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Country Customs
455 Brotherton Dr, Cookeville, TN 38506
Phone: 931-265-4035
Email: mycountrycustoms@gmail.com

We value your trust and are committed to protecting your privacy. Thank you for choosing Country Customs!